Last updated: September 2026
1. Introduction
Welcome to balticparts.is
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal information.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Controller
Bílasprautun Ævars
Address: Bleikgata 26, 200 Kópavogur, Iceland
Phone: +354 765 5889
Email: info@balticparts.is
3. What Personal Data We Collect
Depending on how you interact with our website, we may collect:
-
Your name
-
Email address
-
Phone number
-
Vehicle information you provide
-
Information submitted through our contact form
-
IP address
-
Browser type and device information
-
Website usage statistics
-
Cookies and similar technologies
4. How We Use Your Information
We use your personal information to:
-
Respond to enquiries
-
Provide quotations for our services
-
Schedule repairs or appointments
-
Communicate regarding requested services
-
Improve our website and customer experience
-
Maintain website security
-
Comply with legal obligations
We process personal data only where we have a lawful basis under the General Data Protection Regulation (GDPR).
5. Contact Forms
If you contact us through our website, we use the information you provide solely to respond to your enquiry or provide the requested services.
We do not sell or rent your personal information.
6. Cookies
Our website may use cookies to:
-
Ensure proper website functionality
-
Improve user experience
-
Analyse website traffic
-
Remember user preferences
You can disable cookies through your browser settings at any time. Please note that some website features may not function correctly if cookies are disabled.
7. Analytics
We may use website analytics tools, such as Google Analytics, to understand how visitors use our website. These tools collect anonymous statistical information and do not identify individual users.
Where required by law, analytics cookies are only activated after obtaining your consent.
8. Sharing Your Information
We only share personal information when necessary with trusted service providers who help us operate our business, such as:
-
Website hosting providers
-
IT service providers
-
Email service providers
These parties process your data only on our instructions and in accordance with GDPR requirements.
We may also disclose information where required by law.
9. Data Retention
We keep personal information only for as long as necessary to:
-
Provide requested services
-
Fulfil legal obligations
-
Resolve disputes
-
Enforce our agreements
When personal data is no longer required, it is securely deleted or anonymised.
10. Your Rights
Under the GDPR, you have the right to:
-
Access your personal data
-
Correct inaccurate information
-
Request deletion of your data
-
Restrict processing
-
Object to processing
-
Request data portability
-
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
11. Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your personal data is processed, please contact us:
Bleikgata 26 200, Kópavogur, Iceland
Phone: +354 765 5889
Email: info@balticparts.is